Returns and Refund Policy
Last updated: March 2026
At Nooxir, we aim to provide a reliable and transparent shopping experience. Due to the nature of our sourcing and international logistics process, most purchases made through our website are considered final once the payment has been successfully processed and confirmed.
By completing a purchase on the Nooxir website, the customer confirms that they have reviewed the product information, sizing details, and order summary before finalizing the transaction and agree to the policies described on this page.
General Refund Policy
In most situations, refunds are not offered once an order has been placed and payment has been confirmed. Orders are processed shortly after payment, which means cancellations or payment reversals are generally not possible once the order enters the fulfillment process.
Customers are responsible for carefully reviewing product details, size information, and order specifications before completing their purchase. Nooxir cannot be held responsible for errors made during the ordering process, including incorrect size selections, product variations, or shipping information entered during checkout.
Situations That May Qualify for Review
Although refunds are generally not provided, Nooxir may review requests for resolution under specific circumstances, including:
• The item arrives visibly damaged
• The customer receives a size different from the one ordered
• The item received is significantly different from the item purchased
If any of these situations occur, the customer must contact Nooxir support within a reasonable time after delivery and provide clear photographic evidence showing the issue.
Claim Evaluation
All requests are subject to review by the Nooxir support team. Additional information may be required in order to evaluate the claim.
Nooxir reserves the right to determine whether a request meets the conditions described in this policy. Requests that do not provide sufficient documentation or do not meet the required conditions may not be eligible for any type of resolution.
Customers are encouraged to inspect their order upon delivery and report any issues as soon as possible.
Shipping and Delivery
Orders placed through Nooxir are fulfilled through international logistics partners and shipping providers. Delivery timelines depend on shipping carriers, customs procedures, regional logistics conditions, and other external factors that are outside the direct control of the company.
Most orders are delivered within an estimated timeframe of 17 to 25 days, although delivery timelines may occasionally vary depending on logistics conditions and courier processing. In some cases, deliveries may occur slightly earlier or later within a general fulfillment window that may extend a bit longer
Shipping times are estimates and may be affected by customs processing, transportation delays, courier capacity, seasonal demand, or other logistical circumstances. Because these factors are outside the control of Nooxir, shipping delays alone do not qualify as valid grounds for refunds or order cancellations.
Customer Responsibilities
Customers are responsible for reviewing product descriptions, sizing information, and order details before completing their purchase.
By placing an order, the customer confirms that the information entered during checkout is accurate and that they understand and accept the policies described on this page.
Policy Acceptance
By completing a purchase through the Nooxir website, the customer acknowledges that they have read, understood, and agreed to this Returns and Refund Policy.
Nooxir reserves the right to update or modify this policy when necessary in order to maintain fair and transparent business operations.
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